Meet Our Team

Smart Insurance Agency is a firm of proven professionals who are caring and conscientious people; the kind of people you can depend on for excellent insurance service.  With over 75 years of combined insurance and customer service experience, we are staffed with people who are professional, capable, and prepared to help you with all of your insurance needs

We are committed to a high standard of excellence in all that we do, and to establishing firm relationships of mutual trust and service with each of our clients.

Having served Southwest Missouri clients for over 60 years, Smart Insurance Agency was established in 1958 by James A. Smart.  Randal Smart joined his father in the agency in 1976 and partnered with him until Jim’s retirement.  Randy was joined in 2006 by his daughter Lauren (Smart) Layman, bringing a third generation of the family into this thriving, full-service insurance agency.  Smart Insurance now proudly serves more than 2,000 individuals, families, and business entities in and around the Southwest Missouri area. 

As an independent agency, we represent a carefully selected group of financially sound, reputable companies, but we work for you, not for an insurance company. If you have a loss, we work on your side, to ensure you get fair, prompt payment.

IMG_0019

Randy Smart
President

Commercial Insurance, Bonds, Worker's Comp
IMG_9576

Lauren (Smart) Layman
Marketing Manager

Personal & Commercial Insurance
IMG_0059

Delma Poage
Producer/Office Manager

Personal & Commercial Insurance
IMG_9627

Nick Layman
Producer

Personal Insurance, Health, Life & Medicare
IMG_0045


Kay Kerans


Client Service Associate
IMG_9604

Sheyenne Lawson
Producer


Personal Insurance
IMG_9994


Gayle Smart

Business Manager

IMG_0032

Katie Stafford
Producer

Personal Insurance
IMG_0273


Poppy

Customer Happiness